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Group Arrivals And Departures

Group Check-In, Arrivals and Departures

Hilton Americas-Houston'a specially designed group entrance accommodates the needs of your attendees, with a porte cochére and ample room for bus loading and unloading.  Conveniently located near the ballrooms and meeting rooms, this area may be reserved and set up for satellite check-in and convention registration, depending on your arrival pattern.
To more effiently accomodate guests, all coach arrivals will be directed to the group entrance to avoid any congestion at the main entrance and make the check-in process flow smoothly.
Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges, unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in.
If your guests are arriving via group transportation and an arrival manifest has been supplied, we will be happy to have all of the rooms assigned.  Dependant on the arrival pattern, pre-keying guest rooms for your group is also an option.  If your guests will be arriving at different times throughout the day with no transportation arrangements made or arrival manifest, rooms will be assigned on a first-come, first-serve basis.

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Hilton Americas - Houston | 1600 Lamar, Houston, Texas 77010 | 713 739 8000